*** IMPORTANT *** PLEASE READ CAREFULLY ***
Check-In & Check-Out: Our regular Check-In time is 3-6pm. We may not be available before 3pm. We never guarantee an early Check-In until the morning of the check-in. Please call us between 8-10am on the morning of your Check-In and let us know when you would like to arrive. We will do all that we can to have your room ready for you at that time. Please advise us in advance for arrivals after 6pm. We need to make special arrangements for you to get your room key if arriving after 6pm. Our Check-Out time is 12noon.
Maximum Occupancy: Our guest rooms accommodate a maximum of two people.
Minimum Age: Sorry, Rendezvous is not appropriate for children under the age of 14.
Your Obligation: is for the full length of your reservation. Every reservation requires a one-night Advance Payment (deposit). Your Advance Payment is for the last night of your reservation. The balance of your room will be charged on the day of your arrival (for Non-Holiday reservations), on the same credit card that you used for your Advance Payment – unless other arrangements are made in advance. Early departures constitute a cancellation. Changes to your reservation will be considered a cancellation and re-booking.
Non-Holiday Cancellation Policy: Non-Holiday Cancellation Policy: Cancellations made 10 days or more before your arrival date will receive a refund of your advance payment, Minus a $25 processing fee per room. Cancellations made closer than 10 days of your arrival date, will result in a forfeiture of your advance payment.
Holidays and Special Events Cancellation Policy: Full payment is required 30 days before arrival date, or at the time of reservation, if less than 30 days. Cancellations made 30 days or more before your arrival date will receive a refund of your advance payment, Minus a $50 processing fee per room. Cancellations made closer than 30 days of your arrival date, will result in a forfeiture of your advance payment. EFFECTIVE DATES: Valentine's Day/Presidents Day Weekend, Coachella Music Festival weekends, Stagecoach Weekend, Memorial Day Weekend, 4th of July, Labor Day Weekend, Desert Trip Weekends, Thanksgiving Weekend and from December 22 - January 2nd.
Group Bookings - Groups of three or less rooms will fall under the corresponding standard or holiday cancellation policy. Groups renting more than three rooms are required to book all 10 rooms in order to secure a group reservation or "Group Buy Out". The Group Buy Out policies apply to all groups of three or more rooms even if the rooms are rented individually and are as follows:
* Advance Payments for Group Buy Outs: 50% advance payment is required at time of reservation with a major credit card. Remainder to be paid 30 days in advance of check - in.
* Cancellation Policy for Group Buy Outs: Cancellations made 30 days or more in advance will receive a full refund, minus a $200 processing fee. Cancellations made 30 days or less of check-in, will forfeit the 50 % advance payment.
Parking: Please park in the Rendezvous parking spaces in front of the hotel or across the street. Do not park in the parking spaces in front of the apartment building next door.
Pets: Sorry, only service animals are allowed on the property.
Smoking: All of our rooms and guest areas are non-smoking. Thank you for only smoking outside of the Rendezvous gates.
Visitors: If you have visitors meet you at Rendezvous, feel free to show them around the property – but please understand that the use of our property and its amenities are for Rendezvous guests only. We only have parking on site for Rendezvous guests. If you wish to use Rendezvous property with your guests, plans and fees need to be arranged in advance.
Wireless Internet Access: We offer wireless Internet access property wide.
Special Needs: Please let us know if you are allergic to down or have any other special needs.
We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited. We will not sell
your personally identifiable information to anyone.
Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.
This property is privately owned. We reserve the right to refuse service to anyone at any time. Guests of Rendezvous take responsibility and agree to pay for any damages that they or their guests may cause with the credit card used for this reservation or other means. Guests will not hold Rendezvous responsible for accidents or injuries to themselves or their guests, caused by their own actions. Rendezvous cannot be responsible for valuables. If you do not completely vacate your room by the check-out time on your departure date, we may charge your credit card for another night or we have the right under California law to enter your room, and make that room available to an arriving guest. We will keep your belongings for 90 days and will return them to you upon request.
A $200 cleaning fee will be charged to your Credit Card if you smoke in your room.